Ask where the work happens. Answer where the team looks.
Feedback requests start from the systems that know a moment just happened, and the grades and comments go back to the tools your team already has open.
Not “syncs with HubSpot”. Runs inside it.
The deepest integration we have: InstantFeedback installs as a HubSpot app, asks from inside your workflows and pipelines, and writes every answer back onto the record.
How the HubSpot integration works
Built and supported by FrodX, a HubSpot Platinum Partner.
- Workflow actions for contact, deal and ticket workflows
- Ready-made triggers for ticket closed, deal won and deal lost
- Grades, comments and survey results on the contact, deal and ticket timelines
- HubSpot segment imports straight into a campaign
- Average ratings written to HubSpot properties, ready to segment on
The rest of your stack.
Each one is set up once for the account and then switched on, or tuned, campaign by campaign.
Emarsys
Trigger feedback requests from Emarsys programmes, and send grades, comments and survey results back out for Emvents to carry into Emarsys.
How it works
Slack
New grades and comments posted into the channels your team reads, with comments routed by grade and daily, weekly or monthly reports alongside.
How it works
Microsoft Teams
New grades and comments posted into Teams channels as cards, with comments routed by grade and daily, weekly or monthly reports — connected through a Workflows webhook.
How it works
Webhooks
Six events — request sent, reminder sent, grade, comment, survey started, survey completed — pushed to any endpoint, HMAC-SHA256 signed.
How it works
MCP server
Let AI assistants explore your feedback analytics over MCP — read-only, with personal data left out and access controlled per user and per campaign.
How it worksDon't see your tool?
Webhooks push every feedback event — from request sent to survey completed — to an endpoint you run, signed so you can check it came from us. The REST API goes the other way: your systems create feedback requests and read the responses, with API keys you issue and expire yourself.
For anything bigger, FrodX builds custom integrations as part of an Enterprise engagement.
Tell us what you'd connect it to.
On a call we'll map your process to the right trigger and the right destination — including the HubSpot side, if that's where you work.